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Recovery

Recovery key

  • A recovery key (QR code) is displayed during enrollment. Save it in a secure location (print or store in an encrypted vault).
  • You can view the recovery key at any time from the app menu.

Recovering your profile on a new device

You will need:

  • Your recovery QR code.
  • The biometric used when the profile was created.

Steps:

  1. Install Dapple on the new device and open the app.
  2. Choose Recover (or equivalent) when prompted.
  3. Scan the recovery QR and complete the biometric scan when requested.
  4. Dapple will regenerate passkeys and synchronize them from the cloud.

Transfer to Windows

  • Use the mobile Transfer Recovery Key action to scan the QR shown by the Windows installer and complete Bluetooth-based transfer.
  • Follow pairing prompts and retry the transfer if Bluetooth is unreliable.